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Frequently Asked Questions
Do you have some questions about your upcoming move and what Gagomovers Ltd. can do to help? We put together this collection of FAQs to help you get a better idea of what we can do for you.

The easiest way to make a reservation is to send us an email confirming acceptance of your quote and telling us the date and time that you want to move. You can also call us to confirm your appointment. After you make your reservation you'll be sent a confirmation email.

We do understand that sometimes plans change and if you only require a different date and time of your move we will try our very best to accommodate these changes and there will be no charges.  And if you really have to cancel and you managed to let us know at least 3 days prior, we will not charge you either. However, we will unfortunately have to apply a small cancellation fee in the case of a cancellation at short notice. We would really appreciate your understanding!

We are happy to let you travel in the van if there is available space. So please double-check with us prior to the day to secure your seat they are only 2 seat at front of the van, we don't allow anobody to go at the back 

A packing crew will be there on moving day or the day before (depending on what we arrange) with all the packing supplies and will pack all your items including books, linens, clothes, kitchen utensils etc.

Arranging parking (and responsibility for any penalty notices) is your responsibility, not ours.

Anything that might break on the way: yes. t. The fridge and freezer are the last items to go on the van, and the first to come off. So your food should still be nice, fresh (and tasty) at the other end…unless you're relocating abroad!

We know what a pain it is to end up with crinkled shirts and suits at the end of your move. That's why we'll provide you with up to 5 wardrobe boxes, so you can hang up your clothes neatly and securely. You'll get these on the day of the move, and we will take them with us when we leave.

Yes we do. But there's a minimum order of £70 for this service and we'll only go to certain London post codes, which aren't too far out. Give us a call we are more than happy to assist you. 

Of course we will! That is what our movers are for. We offer full service including packing, assembling and dissembling and of course the loading and unloading of the van. 

This falls under your responsibility since you as a tenant can contact the council  a minimum of 7 days notice before the move and inform them about your moving and they will reserve a parking space next to your door. For any further details please contact our team for a registration number of the Vehicle and the Model.

Wardrobe boxes allow you to pack your clothes securely and end up without any crinkles. We can provide you with wardrobe boxes. Check out our packing service to order individual boxes or our convenient combination packages.

Yes we do! We can provide you with this service prior to your moving to take one more thing off your mind.

The easiest way of preparing your furniture and especially electrics for the move is to put them back into their original packaging. However, you can also leave this to us.


If you require our service last minute then that is no problem at all. You can just give us a call under the number given on our website or request a call back.

We are happy to let you travel in the van if there is available space. So please double-check with us prior to the day to secure your seat.

Of course we will! We offer full service including packing and packing materials, assembling and dissembling all your furniture and of course the loading and unloading of the vehicles. 

We cover all areas of London, Nationwide and Europe

We offer all kinds of cleaning service. Whether you need regular service or one-time/ end-of tenancy service. We even offer to clean individual parts of your home as in one single room or even single parts like your oven or windows. You can simply enter all the details in our quick quotation on our website.

It is not necessary for you to be home at all as long as you are comfortable with giving our staff access to your home. We obviously offer insurance and take full responsibility of our staffs' behaviour. And you are welcome to stay at home and assure the quality of our service is sufficient. 

We take all the payment options cash or card after receiving our service or you can pay straight away card payment or bank transfer.

Yes, we do! And there will be no extra charge either.

For last-minute services, please call our customer service number. That way, we can offer you a quicker, last-minute service.

No matter what the job entails we will have you cover, having the right tools is a key part of getting it done professionally. In fact, there’s an old adage that says, “You’re only as good as the tools you use.” 

We assure you that all the waste that you  leave with us will be lawfully disposed at recycling facilities centre we full licence and we work with Cringle Dock Solid Waste Transfer Station in Battersea power station.

We remove any items of different size, weight etc, we have a professional Handyman in the company that he will take care with disassemble and reassemble furniture,  Please note that we will not be able to dispose hazardous materials like acids and gas.

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As soon as possible after you have signed your new contract,  get in contact with our professional mover coordinator it will guide throw out the process of moving.

What is the process of arranging a waste removal?

You can contact us via phone (this is the preferred option if you require a removal for the same or next day) or you can submit a free and super-quick quote on our website. We will get in touch with you and just come by your house whenever it suits you. That way there will be no hassle for you. 

·      We often recommend you to book in advance as two week notice, Always works better for both side and it help us to arrange the necessary requirement for you move, also we like to treat our client as family not as one time customer.  

·      Such Bank holidays, Friday and weekends will always require a additional notice to insure the availability.

·      It is important to keep communication with your mover coordinator,  as they will block the time out and turn down other works ones the booking is been confirmed the

Weekend rates are similar to week day no extra charge will be added, except if it is out of openning hours (early than 6am or after 8pm)

Yes we do, the only days we are closed on Christmas Day, Boxing Day and New Year’s Day.

We definitely recommend you to hire a professional moving company to help you move your house 

A common saying that we hear a quite often from our clients is, I never thought of how much stuff I got !!!!

When you hire a professional will tell you how many boxes you need to purchase to plan your packing service in advance

Time, How long is going to take the move, so you could plane journey on time

Does your furniture need disassemble and reassemble back as many more questions that a professional they are facing them every days


Our professional team will carry out this task for you. We provide you with all necessary packing materials at very competitive costs. Under your request our packers will remove and pack all of your belongings. We use the right packing materials such as sofa covers, bubble wraps, and ideal volume containers for items such as books and glass-ware. After everything has been packed nicely our professional team will do all of the lifting, loading,


Operation manager Omar: 0744 583 1111

Office contact for a new enquiries: 0203 592 5439



Head office Address: 28A Western Avenue, W3 7TZEast Acton London

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Gago Movers Ltd



28A Western Avenue, W3 7TZ, London

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0203 592 5439

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